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Pre-Contract Information Form

Pre-Contract Information Form

1. Seller / Service Provider

Legal name: QUEBAB GIDA FABRİKASI RESTORAN İŞLETMECİLİĞİ EĞLENCE ORGANİZASYON VE KİRALAMA TİCARET LİMİTED ŞİRKETİ
Brand: Gold Mood Astro
MERSİS No: 0632143381600001
Tax office: Büyükçekmece
Tax No: 6321433816
Trade Registry No: 491688-5
Address: Cumhuriyet Mah. D-100 Karayolu Cad. ADM Konaklama Sitesi Outlet Park AVM No:374 İç Kapı No:63 Büyükçekmece / İstanbul
Phone: +90 212 807 09 59
Email: goldmoodastro@gmail.com

2. Service Details

The following details are shown on the payment screen:

  • Consultant
  • Service type
  • Session format (Audio / Video / Messaging)
  • Date
  • Time
  • Duration
  • Service fee
  • VAT
  • Total amount payable
  • Payment method

3. Scope of Service

Gold Mood Astro provides online astrology, tarot, numerology and similar awareness-focused consulting. Services are for personal awareness, personal development, personal reflection, entertainment only. The Platform and consultants do not provide definite predictions of the future, guaranteed outcomes, medical diagnosis, treatment advice, legal advice, investment advice, financial guarantees, betting or games-of-chance predictions, spells, rituals, binding or similar promises.

4. Withdrawal Right Notice

Under Article 15/1-ğ of the Regulation on Distance Contracts, the withdrawal-right exception may apply to services performed instantly. Once the user expressly consents to commencement and accepts loss of the right, it cannot be used after the service begins.

5. Cancellation and Refund Notice

Free cancellation up to 24 hours before the session. After the session begins the service is deemed performed and no refund is made. A new appointment or refund may be offered if the consultant does not attend or a platform-side issue occurs.

6. Complaint Channels

Consumer Arbitration Committees and Consumer Courts may be addressed within the monetary limits announced by the Ministry of Trade.

7. Consent

Before payment, the user declares having read and accepted this Pre-Contract Information Form.